Thursday, July 9, 2009

Today's bloodwork appointment. Another egregious offense?

So again another interesting exchange with staff at my RE’s office left me thinking that not enough training goes on for the support staff. If you read my post about the phlebotomist from hell, you know what I’m talking about. But she’s not support staff. She’s direct patient contact. So was today’s faux pas. She was the person who checks the patients out at the end of the visit, the person who you pay and who schedules the next appointment if necessary.

We were talking about MJ’s funeral, which is of course all over the news and my RE’s office has CNN streaming into the waiting area at all times, so it’s ALL MJ all the time. There was talk of the dermatologist who was his doctor, and apparently (according to the check-out woman) the sperm donor for his children. Don’t know if that’s true, but if it is, you heard it here first!!!

So the check out lady continues by saying that she doesn’t know if people are talking about it yet, but you know when they do, “it’ll be all about how this guy’s the kids’ dad, not MJ”...

As I am sitting here writing this, I believe it sounds like perhaps she was saying “other people” will be saying it’s the doctor’s kids... As if she knows proper donor lingo and that it’s NOT the doctor’s kids, it’s MJ’s kids. BUT believe me. That’s not what she was saying. She was referring to MJ’s kids as the dermatologist’s children.
Oy.
I was a little stunned and wondered how far to take it. I didn’t have it in me to pursue. I just left the office with my head spinning. I suspect they already see me as—well who knows how they see me. The waiting room was empty, no other patients in there but me. But was it really up to me to have this conversation with them? I believe my complaints are now going to come in the form of complaining to the doctor, or perhaps writing a letter to the clinic. Listing their egregious offenses. Can’t decided if I’m hypersensitive. But ultimately I believe if there is one place that hypersensitivity needs to be acknowledged and allowed, it’s in an infertile woman’s safe place. Don’t you think?
So now we wait for the final (hopefully) blood draw results. Never hoped for a zero before. strange... isn't it?

No comments: